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In your Slack workspace, we've integrated an AI - automated ticketing system to streamline workflows and boost team efficiency. Use AI to automatically generate support responses and insights, synced with Slack via shared email for real - time chat - based customer interactions. Support seamless integration with over 100 tools, providing security overviews and API documentation. Deflect up to 60% of ticket requests through conversational AI, generating useful answers and escalating to human agents when needed. Integrate an omnichannel inbox to aggregate tickets and data from any source your customers use. Track tickets in Slack channels or pr...